Professional installation and prompt service support are essential
Established
1995
ATTACK wants to provide high-quality training on its products and accessories. That is why educating service partners at our own training centre matters so much to us.
An extensive service network
Our service network includes more than 700 installation partners across Slovakia, ready to provide professional help to our customers. Each year, we run high-quality training to introduce service partners to new and innovative heating technologies.
Detailed presentations using modern technology
The first part of the training focuses on presenting our products with the help of modern 3D visualisations. In the theory sessions, we explain the products and how they work in detail, so service partners can build a clear picture of each appliance.
Practical training matters most
During the practical part, participants can try the products and adjust them while they are running. We explain the correct installation and connection procedures to help prevent potential installation problems.
Correct installation and setup are essential
For biomass boilers, correct installation and connection to the chimney are essential for trouble-free operation. We also explain how to set operating parameters correctly for different configurations. With modern condensing boilers that offer output modulation of up to 1:10, we focus on both correct installation and control-unit configuration. Once a heat pump is connected to the internet, our service partners can diagnose it and provide remote assistance when needed.
Service support for our customers
Our technical-support team provides professional assistance to service partners throughout the year. You can ask our service partners a question or contact us on social media or by email at support@attack.sk. When arranging maintenance for your heating appliance or a new installation, you can also choose a service partner by looking at examples of completed installations. Our service partners can also help with Slovakia’s Green for Households programme, which offers grants of up to €3,400. More than 700 service partners.
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