Professional installation and prompt heating service assistance are extremely important
ATTACK wants to provide quality education for its products and accessories. Training service partners in our own training center is therefore very important to us. Our service network has many partners throughout the world, who are ready to provide professional services to our customers. Every year we prepare quality training courses with the aim of teaching service partners new and innovative elements in thermal technology.
Modern detailed presentation
The first part of the training is dedicated to product introductions, which are presented during the training with modern 3D visualizations. The theoretical part presents the products and their functionality in detail. This allows our service partners to get an accurate picture of how the device works.
The most important thing is the practical part
In the practical part, the products can be tested and set up directly in operation. It is important for us to explain the correct installation and connection procedure, which will prevent possible installation problems.
Modern technology integration with heat pumps
By connecting the heat pump to the internet, our service partners can diagnose the device and provide remote assistance if necessary.
Biomass, gas and electricity boilers
For biomass boilers, the most important thing is the correct installation and connection of the boiler to the chimney, so as to ensure their trouble-free operation. It is important to explain the functions of the correct setting of operating parameters in various modifications. In modern condensing boilers with high power modulation up to 1:10, emphasis is placed not only on correct installation, but also on the correct configuration of the control unit.
Service assistance to our customers
Our technical support department provides professional support to our service partners throughout the year. Feel free to ask questions to our service partners or to us via social networks or email: support@attack.sk For the management of your heating system or new installation, you can also choose a service partner based on references of heating system connections.
How is service partner training done? Watch the video
Training of service partners in our own ATTACK training center
Service
The ATTACK service tries to innovate service assistance every year so that we can provide professional and prompt assistance.
Leave a Reply